Lead Operations Manager

Klinik Gita Coffee · 📍 Sumedang, Jawa Barat · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 17.000.000 – Rp 22.000.000 per month
Klinik Gita Coffee is seeking a highly motivated and experienced Lead Operations Manager to oversee the daily operations of our coffee clinic. The ideal candidate will be responsible for managing a team, ensuring smooth operations, and driving the company's growth. If you are passionate about coffee and have a strong leadership background, we want to hear from you!

📋 Tanggung Jawab Pekerjaan

Oversee the daily operations of the coffee clinic, ensuring efficiency and quality.,Manage and mentor a team of operations staff, fostering a productive and positive work environment.,Develop and implement operational strategies to improve productivity and customer satisfaction.,Monitor and analyze operational data to identify areas for improvement and make data-driven decisions.,Ensure compliance with health and safety regulations, as well as company policies and procedures.,Coordinate with other departments to ensure seamless operations and achieve company goals.,Lead and participate in training programs to enhance the skills and knowledge of the operations team.,Handle customer complaints and resolve issues promptly and professionally.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Operations Management, or a related field.,Minimum of 5 years of experience in operations management, preferably in the coffee or beverage industry.,Strong leadership and team management skills.,Excellent communication and interpersonal skills.,Proficiency in using Microsoft Office and other relevant operational software.,Knowledge of health and safety regulations, as well as quality control standards.,Ability to work under pressure and meet tight deadlines.,Familiarity with coffee production and quality assurance processes is a plus.

🛠️ Keahlian

Operations managementTeam leadershipData analysisCustomer serviceHealth and safety regulationsQuality controlMicrosoft OfficeCoffee production
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